March 2025 Employee of the Month: Good Samaritan buys airline ticket for stranded passenger
Jonathan Wright, an Airside Division Supervisor at Miami International Airport, was a true Good Samaritan recently when he encountered a traveler wandering the terminal who looked lost and disoriented. Jonathan discovered that the passenger was visiting Miami from London for the first time when he was the victim of an assault that left him with no money or return ticket, his cell phone broken, and no way to even buy food.
Without hesitation, Jonathan bought the man some food and then went from airline to airline trying to find assistance. Finally, Jonathan bought the man a one-way ticket to London out of his own pocket so he could get home.
“At a time when true generosity can seem rare, his selflessness and compassion are nothing short of inspiring,” said the British Airways employee who nominated him. “If miracles of human kindness exist, Jonathan embodies them. What matters most is the impact of his actions - a testament to the power of empathy and the difference one person can make.”
Jonathan’s extreme generosity and compassion earned him the I AM MIA March 2025 Employee of the Month award.
Miami International Airport, America’s busiest airport for international freight and the second busiest for international passengers, is receiving an unprecedented investment of $14 billion in capital improvements and maintenance upgrades. MIA offers more flights to Latin America and the Caribbean than any other U.S. airport and is also the leading economic engine for Miami-Dade County and the state of Florida, generating business revenue of $212 billion and approximately 60 percent of all international visitors to Florida annually.
To request materials in accessible format, Sign Language Interpreters, CART services and/or any accommodation to participate in any Miami-Dade Aviation Department (MDAD) public meetings and events please email the ADA Office at ADAcoordinator@miami-airport.com or call the office in 305-869-1859 five days in advance to initiate your request. Persons who are deaf or hard of hearing may also call 711 (Florida Relay Service).