MIA partner Newslink wins top airport retail award
NewsLink®, a Miami-based airport travel/convenience, specialty retail, and food & beverage concessionaire with 36 locations at Miami International Airport, has been named “Best Overall Retailer” in the Small Operators Division by Airport Experience® News, an information resource focused on spotlighting the trends, issues, and advancements that affect every point of a traveler’s journey through an airport. NewsLink® won the award in 2023 as well.
Congratulations to our business partners at NewsLink for earning rave reviews from the travel experts at Airport Experience News for providing our customers the finest, most diverse airport shopping in the country. I’m proud to see a local business such as NewsLink gain national recognition, while our airport continues to grow as one of the most visited in the country.
The annual Airport Experience® Conference hosts key decision-makers and executives currently operating in or looking to expand into the aviation industry. Retailers were judged on customer service, presentation, management, and operational execution.
It’s an honor for us to be recognized with this prestigious award. Our team remains committed to providing first-class service to the traveling public and our airport partners while striving to make a positive impact in all we do. Customer satisfaction is foremost in the minds of our over 400 employees.
In this our 20th year, Airport Experience News (AXN), together with industry professionals and executives, are proud to recognize excellence in airport food, retail and passenger services through the AX awards program. NewsLink® has a longstanding reputation in our industry and their multiple wins in this awards program is a testament to their team’s level of excellence when it comes to retail and travel convenience.
NewsLink® is a domestic and privately held dynamic and innovative airport concessionaire based in Miami, FL that currently operates more than 50 locations at Miami, Boston-Logan, Nashville, Tampa, and Dallas/Fort Worth International Airports. The various types of concessions include convenience, news and gifts, bookstores, cafés, gourmet markets, restaurants, bars, and specialty retail. While NewsLink® is celebrating its 20th anniversary in 2024, the company’s beginnings in airport concessions date back to 1959.
We appreciate the prestigious honor that AXN and the airport professionals have bestowed upon us. We hope to bring our unique hands-on approach to additional locations in the near future.
Miami International Airport, America’s busiest airport for international freight and the second busiest for international passengers, is receiving an unprecedented investment of $14 billion in capital improvements and maintenance upgrades. MIA offers more flights to Latin America and the Caribbean than any other U.S. airport and is also the leading economic engine for Miami-Dade County and the state of Florida, generating business revenue of $212 billion and approximately 60 percent of all international visitors to Florida annually.
To request materials in accessible format, Sign Language Interpreters, CART services and/or any accommodation to participate in any Miami-Dade Aviation Department (MDAD) public meetings and events please email the ADA Office at ADAcoordinator@miami-airport.com or call the office in 305-869-1859 five days in advance to initiate your request. Persons who are deaf or hard of hearing may also call 711 (Florida Relay Service).