Miami,
27
September
2018
|
08:36 PM
Europe/Amsterdam

MIA’s new therapy dogs get travelers in the rhythm to fly

Miami Hound Machine takes the stage at MIA to delight and de-stress passengers

Miami International Airport’s new therapy dog program, the Miami Hound Machine, made its debut on September 24 when the airport’s five new MIA volunteer K-9 ambassadors – Abbey, Belle, Dash, Donovan and Pico – and their owners “hit the stage” inside Concourse D to begin spreading love and warmth to travelers.

The Miami Hound Machine, all certified by the Alliance of Therapy Dogs with at least six months of experience, will volunteer their time at MIA to de-stress and comfort passengers during peak travel times from Thursday to Monday in the busiest areas of the airport. Miami Hound Machine appearance times and locations will be shared via MIA’s social media accounts with the hashtag #MIAmiHoundMachine.

I commend the leadership team at MIA for once again improving the travel experience for our passengers. The Miami Hound Machine team is already adding to the positive first impression we want all our passengers to have of Miami-Dade County.
Miami-Dade County Mayor Carlos A. Gimenez

The Miami Hound Machine joins other recent customer service enhancements at MIA, including a pre-security yoga room, indoor pet relief areas, and the MIAmamas nursing suites, with the goal to make travel easier for passengers.

We’re extremely grateful to the Miami Hound Machine volunteers for their commitment to lending a hand, and a paw, to assist our travelers. We know that traveling can sometimes be stressful, so this new program will certainly make a difference in keeping passengers at ease while they are with us.
Miami-Dade Aviation Director Lester Sola

Miami International Airport offers more flights to Latin America and the Caribbean than any other U.S. airport, is America’s third-busiest airport for international passengers, boasts a lineup of more than 100 air carriers and is the top U.S. airport for international freight. MIA, along with its general aviation airports, is also the leading economic engine for Miami-Dade County and the state of Florida, generating business revenue of $30.9 billion annually and welcoming nearly 60 percent of all international visitors to Florida. MIA’s vision is to grow from a recognized hemispheric hub to a global airport of choice that offers customers a world-class experience and an expanded route network with direct passenger and cargo access to all world regions. MIA is committed to sustainable practices. Learn more at  www.MIAefficiency.com. For up-to-the-minute departure and arrival information, airport maps and details on shopping, dining, transportation and more, visit www.miami-airport.com. Follow us on Facebook, Twitter and Instagram.