September 2022 Employee of the Month: TSA officer babysits lost child until mom is found
Transportation Security Administration (TSA) Officer Latravia Mattocks was at the end of her shift during a peak travel period recently when another airport employee notified her that they saw a small child wandering around alone near her checkpoint in Concourse D.
While her supervisors worked with MIA police and airline staff to find the childâ€™s guardian, Latravia found some secret weapons to immediately keep the child at ease: paper, markers, and a toy. Despite the stressful situation in the middle of police officers and a crowd of adults, the child remained calm, smiled, colored, and played for more than 45 minutes until her mother was reunited with her.
â€śTimes like these show the character of a person, and we appreciate the leadership and quick response of Latravia,â€ť said her supervisor, Anetra Chandler.
Because of her compassion and quick thinking, Latravia was named MIAâ€™s September 2022 Employee of the Month.